We strive to provide a seamless and professional experience for every project. Our goal is to foster clear communication, deliver high-quality work, and respect your preferences. We are committed to adapting to your needs and providing the best possible service, whether you choose a fixed-price or hourly project.
Project Engagement Terms: Fixed-Price and Hourly Options
We aim to provide clarity and flexibility in our approach, ensuring a smooth and transparent working relationship.
We offer two types of project engagements: Fixed-Price Projects and Hourly Projects. For Fixed-Price Projects, the work will be divided into milestones, with payments tied to the completion of each milestone. For example, Milestone 1 could involve creating wireframes, Milestone 2 designing the layout, and Milestone 3 developing the prototype. Each milestone allows for 2-3 revisions. Additional revisions beyond this limit may require a discussion to adjust the budget. For Hourly Projects, the time spent on work will be tracked using tools like Teamlogger, Upwork Tracker, or another mutually agreed tracker. Payments will be based on the total tracked hours.
Communication
We are flexible and open to communicating through any platform that suits the client, such as Upwork, Skype, WhatsApp, or others, to provide regular updates based on the project requirements.
Our response time will be during the company’s working hours, ensuring efficient communication. We are open to meetings, but we kindly request that they be scheduled in advance for proper planning.
For larger projects, weekly meetings are acceptable. However, for smaller projects, if frequent meetings and calls are taking up significant time, we may need to discuss adjusting the project budget.
For example, for a $1500 project to be completed within 3 weeks with 4-5 calls, this is reasonable. However, for a $150 project, 5-6 calls would be considered excessive and may require additional budget discussions.
Importance of Timely Feedback
Timely feedback is essential for the smooth progress of the project. If the work is delivered on time but feedback is not provided within 3 days, it becomes difficult to determine where the delay may have occurred. To avoid such situations, we kindly request that feedback be provided promptly, allowing us to make any necessary adjustments and ensure that the project remains on track.
Your cooperation in providing timely feedback helps maintain the project timeline and ensures the best possible results.
Source File Transfer and Ownership
Once the project is completed, we can transfer the source files to you or grant full ownership of them. For example, Figma files can be shared either via Upwork or email, or we can provide you with ownership rights, giving you complete control over the project files for future modifications.
Confidentiality
If a client prefers to keep their project private and does not wish for it to be showcased on our website, we fully respect their confidentiality. In such cases, we are more than willing to sign a Non-Disclosure Agreement (NDA) to ensure the project details remain confidential and are not disclosed without prior consent.